Refund Policy
Most items from The Warning Chapter are made to order and are not eligible for returns unless they arrive damaged, defective, or incorrect. For eligible items, you have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags if applicable, and in its original packaging. You’ll also need the receipt or proof of purchase. You will need to send us a photo of your receipt, of the original packaging, of the damage or error of the item to our email at contact@thewarningchapter.com. Put "Return Request" in the subject line.
Many items from The Warning Chapter are made to order, printed, or fulfilled after purchase. Because of this, we cannot accept returns for buyer’s remorse, incorrect size selection, or accidental orders unless the item is defective, damaged, or incorrect. Please review product details, sizing, and shipping information before placing your order.
To start a return, contact us at contact@thewarningchapter.com. Returns must be approved before being sent back.
Returns should be sent to:
The Warning Chapter
1735 Lascassas Pike #565
Murfreesboro, TN 37130
United States
If your return is accepted, we will send instructions on how and where to send your package. If your return is accepted, we will expect the customer to pay for return shipping. Returning items which have not been approved for exchange will assumed to be forefited by the customer, resulting in the item being taken back by The Warning Chapter. The item will then be set for donations at local donation center.
You can always contact us with return questions at contact@thewarningchapter.com.
Damages and Issues
Please inspect your order when it arrives. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
We cannot accept returns on gift cards, custom items, personalized items, digital downloads, or products marked as final sale. Made-to-order and print-on-demand items will only be eligible for return or replacement if they arrive damaged, defective, or incorrect.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. If eligible, and once the return is accepted, make a separate purchase for the new item. We will then refund your money once we receive the item(s) in question.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
For approved returns caused by damage, defect, or an incorrect item, the customer must pay to have the item's return shipping.
Please remember it can take additional time for your bank or credit card company to process and post the refund.
If more than 30 business days have passed since we approved your return, please contact us at contact@thewarningchapter.com.